3 Problems You Can Solve Through Professional Development
To address knowledge gaps surrounding how to operate simulators and develop and integrate simulations into the curriculum, continual competency development is critical.
Technical Services
Prolong the life-span of your simulation equipment with follow-up services from Laerdal Technical Services.
Build operational excellence
Today, simulation programs face increasing demands driven by patient safety goals, shortages of clinical training opportunities, accreditation standards, and ongoing pandemic-related challenges. To meet these demands, it is critical to maximize the operational efficiency of the simulation lab.
Laerdal’s Technical Service Solutions are designed to help build operational excellence by ensuring equipment readiness. With a range of services available from the initial installation to routine maintenance and extended warranty coverage, Laerdal provides support when and where it’s needed to help simulation programs get the most of training.
How Laerdal can help
Our goal is to keep your simulation programs running in the most effective and efficient manner to avoid unnecessary downtime. We take care of the technology, and we support your educational objectives, so you can focus on training to help save lives.
Self-service Maintenance
With the Self-Service Maintenance solution, you can conduct routine care when your simulator needs it most, all on your own from start to finish, with everything you need in one convenient package.
Simulator Installation
Installation includes the professional setup of your simulator and basic operator training at your facility. This service gets you up and running quickly and facilitates the integration of simulation into your educational curriculum.
Preventive Maintenance
Choose to have service at your facility (On-Site) or send your manikin to the Laerdal Service Center (Return to Bench) - whichever best suits your needs.
Network Services
When you connect all your simulation equipment securely to one dedicated simulation network, students and staff are free to focus on educational outputs. Now, you can future-proof your network and simulate without connectivity limitations. Laerdal can help you connect your simulation equipment to a dedicated enterprise network, resulting in enhanced operational efficiency and a seamless simulation experience.
Loaner Program
Our Loaner Program is an effective way to minimize lost productivity. When unexpected product downtime occurs, a loaner unit will be dispatched overnight to your facility for use while your equipment is being evaluated.
Extended Warranty
Continue to protect your investment after the one-year standard warranty expires with our Extended Warranty offer.
Value Plus
Our ValuePlus Service Plans include a package of technical services available with the purchase of a simulator to make simulator set up and maintenance simple, so you can concentrate on educating your students.
Services delivered when and where you need it most
Our aim is to understand your goals for your simulation program. We want to know your specific learning objectives, your challenges, and how you want your program to evolve over time. With services that can be delivered when and where you need it most, we can support you through every step of the way.
Onsite
Onsite services are led by a Laerdal expert at your organization, where you will address specific needs in your environment on your equipment.
Virtual
Virtual services are led by a Laerdal expert through a collaborative virtual platform, where you will address specific needs in your environment on your equipment.
Self-Directed
Laerdal KnowledgeHub is a digital library where organizations will find self-directed resources needed to learn the basics of simulation and how to use and maintain equipment.
Committed to your success
Providing quality healthcare is a journey. We want to be along your side on that journey. We have the experience and expertise, plus the size and scale, to ensure you get the support you need. With Laerdal Services, everyone benefits – the instructors, learners, and most importantly the patients.
It's our goal to understand your goals for your simulation program. We want to know your specific learning objectives, your challenges, and how you want your program to evolve over time. With services that can be delivered when and where you need it most, we can support you through every step of the way.
160
Technical and Educational Service Specialists
22
Countries
98 %
Satisfaction
Want to learn more about our Services?
