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Technical Services

Extended Warranty

Protect your investment

Now that you've invested in your simulation program, it's important to continue to protect your investment. Our standard warranty covers issues that may arise during the first year of product ownership. However, our extended warranty will continue after this warranty expires. Signing up for our extended warranty will cover all repair costs. It is the best way to protect your investment over time.

Who will benefit from this service


You need to be sure your equipment is up and running at all times. Our extended warranty ensures you have the product protection you need.


In order to deliver the best training experience, you need to trust that your equipment is operational. If you have a problem, you can have confidence it will be addressed promptly.


Now that you've made a big investment in your simulation program, it's important to safeguard your equipment and avoid unplanned repair costs.

What it includes

✔ Covers materials issues
✔ Covers manufacturing issues
✔ Covers workmanship issues

What it does not include

X Misuse, normal wear and tear, accidental damage

Manikin accessories, 3rd party products (i.e. cables, batteries, clothing, etc.)

Computers or monitors
X Non-Laerdal operating software

How to purchase

Our extended warranty is available either as part of a ValuePlus package or individually, in single and multiple year plans. It is only available for purchase when the product is still inside the current warranty period and in combination with a preventive maintenance agreement. 



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