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Technical Services

Loaner Program

A loaner unit will be dispatched to your facility. Including installation and clean up of loaner simulator. 

Always operational. Always effective.

In order to be able to train effectively, you need to stay up and running. Avoid the loss of valuable training time by borrowing a simulator from us if your simulator requires maintenance. Our Loaner Program enables you to minimize loss of productivity when your simulator needs evaluation or repair. 

What it includes

  • Overnight delivery
  • All shipment costs
  • 72 hour repair turn-around time
  • Inspection and cleaning of loaner product

How it works

A loaner unit will be dispatched overnight to your facility for use while your equipment is being evaluated or repaired. The Loaner Program is available either as part of a ValuePlus package or individually, in single and multiple year plans.

It's not about technology. It's about trust.

We know you have made a big investment – and we are here for you every step of the way. We want to make things easy for you. We make sure your equipment is performing optimally so you can spend your time where it’s needed most – training.

Our people are here to help you with everything from product installation and preventive maintenance, through troubleshooting and repairs. People like Berge, one of our experienced Technical Services Specialists.