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3 Tips for Using Simulation to Build and Assess Competence in EMS Providers

EMS training in action viewed from app on tablet.

Whether you’re preparing students for their first patient encounter or helping seasoned providers sharpen their skills, one thing remains constant: competence isn’t built by lectures alone. It’s earned through hands-on, realistic, and data-informed practice — and that’s where simulation shines. 
 
Simulation lends a unique opportunity to replicate the complexity, unpredictability, and emotional intensity of real-world prehospital care. It not only builds psychomotor skills, but also develops the judgment, adaptability, and confidence that providers need to perform under pressure.  
 
Even more importantly, it creates a structured environment for assessment: educators can evaluate performance objectively, give targeted feedback, and verify competency over time. 
 
In this article, we explore three high-impact ways to use simulation to build and assess essential competencies — from soft skills to CPR to community births — in your pre-hospital training program. 

EMS simulation training live on tablet app

1. Build soft skills by simulating complexity — not just procedures. 

Soft skills — such as communication, teamwork, resilience, adaptability, and clinical reasoning — are among the most difficult competencies to teach, but they are often what separate a good EMS provider from a great one.  

These skills come into play when providers face unexpected challenges: a combative patient, a malfunctioning piece of equipment, or limited resources on scene. They also shape how providers communicate with patients and families, coordinate care with partners, and make decisions under stress. 

How to teach and assess soft skills with simulation: 

  • Incorporate stressors and constraints: Go beyond straightforward scenarios. Add elements like delayed backup, missing supplies, or conflicting bystander information to test adaptability and decision-making.
  • Focus on teamwork and communication: Include multiple learners in scenarios to assess how they share information, delegate tasks, and collaborate under pressure. Apply principles of crew resource management (CRM), such as clear communication, situational awareness, and coordinated decision-making, to optimize team performance and safety in high-stress situations.
  • Create a realistic environment: Practicing where providers actually work — whether in a cluttered living room, cramped bathroom, or chaotic roadside — forces them to communicate clearly, coordinate as a team, and adapt their decision-making under real-world pressures.
  • Observe and debrief the affective domain: Use structured observation tools and facilitated debriefing to evaluate emotional intelligence, empathy, and resilience.
  • Assessment tip: A high-fidelity manikin like SimMan® ALS allows you to create complex, dynamic scenarios that challenge learners’ decision-making and adaptability — from sudden patient deterioration to unanticipated equipment failure.  

Recording your scenarios with a simulation video recording system allows learners to watch their own performance, reflect on communication and teamwork behaviors, and understand how their decisions unfolded in real time. Having the performance data also helps you objectively assess soft skills and track growth over time.

 

“One of the things that we hear all the time, especially with the affective domain, is that the students have never looked at their own body language. So while they think they’re being polite and building rapport, they go back and look at the videos. We had one student who said, ‘I didn’t realize how angry I looked, talking with a patient.’”  

- Ed Biebel

Clinical Simulation Manager, Rowan College at Burlington County

Ed Biebel Circle

 


Related Reading: Preparing Paramedic Students with Video-Assisted Debriefing at Rowan College 

EMS worker performing CPR simulation training on manikin

2. Build and verify CPR competence with low-dose, high-frequency simulation. 

CPR is one of the most fundamental — and most perishable — EMS skills. While many providers initially master chest compressions and ventilations during certification, competence often declines without regular, deliberate practice. 

Traditional skills refreshers, typically conducted once or twice a year, are not enough to maintain high-quality performance. Research shows that low-dose, high-frequency training — shorter, more frequent practice sessions — is more effective for skill retention and performance. 

How to teach and assess CPR with simulation

  • Incorporate CPR refreshers into regular training: Instead of annual skills checks, integrate short, focused practice sessions.
  • Use objective performance feedback: Learners need immediate, data-driven feedback on compression depth, rate, recoil, and ventilation quality.
  • Monitor performance: Use standardized metrics to assess competence and track improvements over time. 

 

Assessment tip: Optimal CPR simulation tools provide real-time feedback and performance data that can be stored, analyzed, and used to verify competency for both initial certification and ongoing education. 

 


Programs like Resuscitation Quality Improvement® (RQI®) and HeartCode® Complete deliver scenario-based CPR training combined with objective performance feedback. These platforms continuously measure and report learner performance — helping you verify that providers meet evidence-based benchmarks for CPR quality.  

And, the platforms manage providers’ American Heart Association (AHA) certifications and renewals.

 

“RQI has allowed us to deliver high-quality CPR training in a way that’s flexible, cost-effective, and repeatable. Through our engagement with this innovative learning solution, we provide our members with state-of-the-art knowledge and skill reinforcement. As a result, we’ve seen significant improvements in our ability to perform and maintain high-quality CPR for both adult and pediatric patients.”  

- Firefighter Robert Kelley,

EMS Training Specialist and AHA Training Center Coordinator, Columbus Division of Fire


Related reading: Advancing CPR Training with RQI® at Columbus Division of Fire

EMS workers in simulation training transporting manikin

3. Ensure readiness for out-of-hospital births.  

Few situations test a pre-hospital provider’s composure and clinical skills like an unexpected out-of-hospital birth. These calls require rapid assessment, clear communication, and confident execution of skills that many providers don’t get to practice often. 

Simulation offers a safe way to prepare learners for the full spectrum of obstetric emergencies — from uncomplicated deliveries to shoulder dystocia and postpartum hemorrhage. 

How to teach and assess obstetric competence with simulation: 

  • Use realistic, high-stakes scenarios: Recreate the urgency and unpredictability of field deliveries, including high-stress elements like panicked family members, imminent births in home settings, or transport delays.
  • Focus on communication and teamwork: Assess how learners communicate with patients and their support system, coordinate with partners, and prepare for potential complications.
  • Incorporate post-delivery care: Include postpartum hemorrhage management and safe transport considerations to evaluate comprehensive care. 

 

Assessment tip: When training for obstetric emergencies, document not only procedural competence but also decision-making and communication under stress. Use structured debriefing to help reinforce lessons and improve performance.

 


A maternal and birthing simulator gives learners hands-on experience with realistic out-of-hospital birth scenarios — including complications that require rapid clinical reasoning and teamwork. Combine it with a simulation management system like SimCapture™ for EMS to record scenarios, analyze team dynamics, and provide detailed feedback that accelerates competence and improves future performance. 

For programs looking for a more cost-effective training option, MamaBirthie offers hands-on practice in essential birthing maneuvers while maintaining respectful maternity care. 

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