Loaner Program

Technical Services

Always operational. Always effective.

In order to be able to train effectively, you need to stay up and running. Avoid the loss of valuable training time by borrowing a simulator from us if your simulator requires maintenance. Our Loaner Program enables you to minimize loss of productivity when your simulator needs evaluation or repair. 

What it includes

  • Overnight delivery
  • All shipment costs
  • 72 hour repair turn-around time
  • Inspection and cleaning of loaner product

Who benefits from this service

Operators 

If your manikin requires immediate service, we can provide a loaner unit for your use while your equipment is at Laerdal for evaluation or repair. 

Facilitators 

The Loaner Program offers an effective way to minimize disruptions to your training and simulation schedule.

Administrators

Time is money. Loaner equipment will secure minimal impact on the training schedule if the simulator is down and requires service

How it works

A loaner unit will be dispatched overnight to your facility for use while your equipment is being evaluated or repaired. The Loaner Programme is available as part of the ValuePlus or ProTech package, or can be purchased individually through single- or multi-year plans, providing flexible support options to ensure minimal disruption to your operations.

It's not about technology. It's about trust.

We know you have made a big investment – and we are here for you every step of the way. We want to make things easy for you. We make sure your equipment is performing optimally so you can spend your time where it’s needed most – training.

Our people are here to help you with everything from product installation and preventive maintenance, through troubleshooting and repairs.

It's our people who empower you to be your best. People like Berge, one of our many experienced Technical Services Specialists.