Product Returns

Should you have the need to return goods back to Laerdal the following process should be followed:

Contact Laerdal Customer Service on 0800 331 565 within 7 days of receiving the delivery.
Have your purchase order number or invoice number available which will help us reference the goods you are returning.
Laerdal will issue you with a Return Goods Number which will need to be fixed on the box of the goods coming back to Laerdal.
Depending on the reason for return a Delivery fee and/or a Re-Stocking fee may be charged.
Upon Laerdal receipting delivery of the goods (if the product/s are in new condition) a Credit will be issued on your account.

Initiate a Return

First Name

Last Name

Telephone

Organization

Enter your account number

Enter the Order and/or PO number

Enter product serial number(s)

Reason for return

Country

State or Province (United States & Canada only)

Zip/Postal Code

We will handle your personal contact details with care as outlined in Laerdal's Privacy Policy.