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Technical Services

A complete product quality inspection. Including set up of the simulator and accessories, with Laerdal supplied PCs and software. 

Get up and running quickly

Our on-site installation service ensures you get the best start with your new simulator. Our experienced technical services specialist will set up your simulator and make sure that you have all the knowledge you need to operate it.  We work with you to help integrate simulation into your educational curriculum.

What value this service provides

  • A professional product installation by a trained Laerdal Service Engineer or an authorized Laerdal Technical Service Provider.
  • Includes unpacking and set up of the simulator and accessories, including Laerdal supplied PCs.
  • Installation of the Laerdal Application Software.
  • A complete product quality inspection and full-functional test.
  • Training in basic operation of simulator.
  • Technology integrated with your learning objectives.

Who benefits from this service

Our Tech Services Specialist took extra time to talk through what he was doing and answer questions. He explained what he had done and made further recommendations.

How the service is delivered

Laerdal’s Installation Service is delivered on-site by a trained Laerdal Service Engineer, or by an authorized Laerdal Technical Service provider. 

It's not about technology. It's about trust.

We know you have made a big investment – and we are here for you every step of the way. We want to make things easy for you. We make sure your equipment is performing optimally so you can spend your time where it’s needed most – training.

Our people are here to help you with everything from product installation and preventive maintenance, through troubleshooting and repairs. People like Berge, one of our experienced Technical Services Specialists.

Our services

160 People
22 Countries
98 % Satisfaction

What's next?

Now that your simulator is properly installed and ready to use, we also have other services which keep your simulator running year after year: