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Technical Services

 

Maintain long-term performance from your simulation equipment with support from Laerdal Technical Services. 

Build operational excellence

Simulation programmes today face growing pressure to deliver measurable impact – driven by patient safety goals, limited access to clinical placements, evolving accreditation standards, and rising expectations for system-wide quality improvement. To meet these demands, it is essential to maximise the operational efficiency of simulation centres

Laerdal’s Technical Service Solutions are designed to help build operational excellence by ensuring equipment readiness. With a range of services available from the initial installation to routine maintenance and extended warranty coverage, Laerdal provides support when and where it’s needed to help simulation programs get the most of training.

How Laerdal can help

 Our goal is to keep your simulation programs running in the most effective and efficient manner to avoid unnecessary downtime. We take care of the technology, and we support your educational objectives, so you can focus on training to help save lives.

  • Simulator Installation
  • Extended Warranty
  • Preventive Maintenance
  • Self-service Maintenance
  • Loaner Program
  • Network Services

Simulator Installation

Installation includes the professional setup of your simulator and basic operator training at your facility. This service gets you up and running quickly and facilitates the integration of simulation into your educational curriculum.

Extended Warranty

Continue to protect your investment after the one-year standard warranty expires with our Extended Warranty offer.

Learn more

Preventive Maintenance

Choose to have service at your facility (On-Site) or send your manikin to the Laerdal Service Center (Return to Bench) - whichever best suits your needs.

Self-service Maintenance

With the Self-Service Maintenance solution, you can conduct routine care when your simulator needs it most, all on your own from start to finish, with everything you need in one convenient package.

Loaner Program

Our Loaner Program is an effective way to minimize lost productivity. When unexpected product downtime occurs, a loaner unit will be dispatched overnight to your facility for use while your equipment is being evaluated.

Network Services

When you connect all your simulation equipment securely to one dedicated simulation network, students and staff are free to focus on educational outputs. Now, you can future-proof your network and simulate without connectivity limitations. Laerdal can help you connect your simulation equipment to a dedicated enterprise network, resulting in enhanced operational efficiency and a seamless simulation experience.

Impegnati per il tuo successo

Fornire un'assistenza sanitaria di qualità è un percorso. Vogliamo accompagnarvi in questo percorso. Abbiamo l'esperienza e la competenza, oltre alle dimensioni e alla portata necessarie per garantirvi il supporto di cui avete bisogno. Con Laerdal Services, tutti ne traggono vantaggio: gli istruttori, gli studenti e, soprattutto, i pazienti.

Il nostro obiettivo è comprendere i vostri obiettivi per il vostro programma di simulazione. Vogliamo conoscere i vostri obiettivi di apprendimento specifici, le vostre sfide e come volete che il vostro programma si evolva nel tempo. Con servizi che possono essere forniti quando e dove ne avete più bisogno, possiamo supportarvi in ogni fase del percorso.

 

 

160 Technical and Educational Service Specialists
22 Countries
98 % Satisfaction