Maintain long-term performance from your simulation equipment with support from Laerdal Technical Services.
Simulation programmes today face growing pressure to deliver measurable impact – driven by patient safety goals, limited access to clinical placements, evolving accreditation standards, and rising expectations for system-wide quality improvement. To meet these demands, it is essential to maximise the operational efficiency of simulation centres
Laerdal’s Technical Service Solutions are designed to help build operational excellence by ensuring equipment readiness. With a range of services available from the initial installation to routine maintenance and extended warranty coverage, Laerdal provides support when and where it’s needed to help simulation programs get the most of training.
Our goal is to keep your simulation programs running in the most effective and efficient manner to avoid unnecessary downtime. We take care of the technology, and we support your educational objectives, so you can focus on training to help save lives.
Installation includes the professional setup of your simulator and basic operator training at your facility. This service gets you up and running quickly and facilitates the integration of simulation into your educational curriculum.
Continue to protect your investment after the one-year standard warranty expires with our Extended Warranty offer.
Choose to have service at your facility (On-Site) or send your manikin to the Laerdal Service Center (Return to Bench) - whichever best suits your needs.
With the Self-Service Maintenance solution, you can conduct routine care when your simulator needs it most, all on your own from start to finish, with everything you need in one convenient package.
Our Loaner Program is an effective way to minimize lost productivity. When unexpected product downtime occurs, a loaner unit will be dispatched overnight to your facility for use while your equipment is being evaluated.
When you connect all your simulation equipment securely to one dedicated simulation network, students and staff are free to focus on educational outputs. Now, you can future-proof your network and simulate without connectivity limitations. Laerdal can help you connect your simulation equipment to a dedicated enterprise network, resulting in enhanced operational efficiency and a seamless simulation experience.
Providing quality healthcare is a journey. We want to be along your side on that journey. We have the experience and expertise, plus the size and scale, to ensure you get the support you need. With Laerdal Services, everyone benefits – the instructors, learners, and most importantly the patients.
It's our goal to understand your goals for your simulation program. We want to know your specific learning objectives, your challenges, and how you want your program to evolve over time. With services that can be delivered when and where you need it most, we can support you through every step of the way.
