Best practices to build buy-in at every level
1. Reframe simulation as a tool for system redesign
Instead of pitching simulation as a training method, frame it as a learning engine for systems and teams. Use language that resonates with leadership:
- "Diagnostic tool to uncover hidden safety risks"
- "Rapid-cycle testing to evaluate change before rollout"
- "Accelerator for protocol adoption"
"Simulation can become a testbed. It can become a place where the people who are actually doing the work get to explore it and get to offer ideas about how to make it better."1
Dr. Victoria Brazil,
Director, Bond Translational Simulation Collaborative; Professor of Emergency Medicine and Director of Simulation, Bond University
2. Tie simulation to organizational priorities
Align simulation efforts with what leadership already cares about:
Hospital priority
|
Simulation contribution
|
| Sepsis improvement |
Test and refine early warning workflows |
| Obstetric safety |
Identify delays in hemorrhage response |
| Stroke metrics |
Improve door-to-needle time with team rehearsal |
| Readiness for new space |
Pre-occupancy simulation to reveal gaps |
"We changed our orientation to being a place where we explored how performance works in the healthcare system, and then how we tested new and better ideas."2
Dr. Victoria Brazil
When simulation contributes directly to existing goals, it becomes essential—not optional.
3. Start small and solve real problems
Demonstrating early wins builds trust. Start with a known issue (e.g., communication failures during codes) and use a brief simulation to identify gaps.
Then show tangible outcomes: faster medication delivery, clarified roles, safer layout.
Example: A 15-minute OB hemorrhage simulation revealed that medications were stored in separate rooms. After the change, response time dropped by 45%.
Result: Staff were eager for more. Leaders saw value.
4. Involve staff in the why, not just the what
People support what they help build. Invite nurses, physicians, techs, and residents to co-design simulation scenarios, identify system weaknesses, and shape solutions.
"Rather than creating simulation programs and hoping clinicians will participate, translational simulation begins with real clinical problems and goals co-created with the colleagues the program is intended to serve."3
Center for Medical Simulation, Boston, MA
During debriefs, focus on what supported or hindered care—not individual mistakes. Use systems-thinking questions:
- “What tools or processes supported you?”
- “Where did the system make it hard to succeed?”
5. Share impact stories and metrics
Don’t wait for publication. Share short, high-impact updates with leadership:
- “After running a simulation of our new stroke protocol, we shaved 4 minutes off door-to-CT time.”
- “Simulation revealed a layout issue we fixed before go-live—saving $20K in change orders.”
- “Our postpartum hemorrhage response time improved 30% after a 3-simulation cycle.”
Post results on dashboards, intranet pages, or in town halls. Celebrate improvements. Build momentum.
6. Position simulation champions strategically
Place simulation leads on QI, patient safety, and clinical operations committees. This ensures simulation is seen not as an educational afterthought—but as a core tool for organizational learning.
7. Use data, but don’t forget emotion
While metrics matter, stories stick. A quote from a staff member after a simulation—“That’s the first time I felt safe enough to speak up during a code”—can be just as powerful as a chart.
Leaders respond to both evidence and narrative.