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Technical Services

 

Prolong the life-span of your simulation equipment with follow-up services from Laerdal Technical Services. 

Build operational excellence

Today, simulation programs face increasing demands driven by patient safety goals, shortages of clinical training opportunities, accreditation standards, and ongoing pandemic-related challenges. To meet these demands, it is critical to maximize the operational efficiency of the simulation lab.

Laerdal’s Technical Service Solutions are designed to help build operational excellence by ensuring equipment readiness. With a range of services available from the initial installation to routine maintenance and extended warranty coverage, Laerdal provides support when and where it’s needed to help simulation programs get the most of training.

How Laerdal can help

 Our goal is to keep your simulation programs running in the most effective and efficient manner to avoid unnecessary downtime. We take care of the technology, and we support your educational objectives, so you can focus on training to help save lives.

  • Self-service Maintenance
  • Simulator Installation
  • Preventive Maintenance
  • Network Services
  • Extended Warranty
  • Value Plus

Self-service Maintenance

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With the Self-Service Maintenance solution, you can conduct routine care when your simulator needs it most, all on your own from start to finish, with everything you need in one convenient package.

Simulator Installation

Preventive Maintenance

Network Services

Extended Warranty

Value Plus

Services delivered when and where you need it most

Our aim is to understand your goals for your simulation program. We want to know your specific learning objectives, your challenges, and how you want your program to evolve over time. With services that can be delivered when and where you need it most, we can support you through every step of the way.

 

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Onsite

Onsite services are led by a Laerdal expert at your organization, where you will address specific needs in your environment on your equipment.

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Virtual

Virtual services are led by a Laerdal expert through a collaborative virtual platform, where you will address specific needs in your environment on your equipment.

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Self-Directed

Laerdal KnowledgeHub is a digital library where organizations will find self-directed resources needed to learn the basics of simulation and how to use and maintain equipment.

Committed to your success

Providing quality healthcare is a journey. We want to be along your side on that journey. We have the experience and expertise, plus the size and scale, to ensure you get the support you need. With Laerdal Services, everyone benefits – the instructors, learners, and most importantly the patients.

It's our goal to understand your goals for your simulation program. We want to know your specific learning objectives, your challenges, and how you want your program to evolve over time. With services that can be delivered when and where you need it most, we can support you through every step of the way.

 

160 Technical and Educational Service Specialists
22 Countries
98 % Satisfaction