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Preventive Maintenance

Technical Services

A professional product maintenance delivered by a trained Laerdal Service Engineer.

More than just replacing parts

Laerdal’s Preventive Maintenance Service is all about giving you peace of mind. Our Preventative Maintenance Service includes software updates, product assessment, testing, and replacement of components to ensure your simulator maintains peak performance. It's about staying ahead of potential obstacles to your simulation training. With this service, it is recommended that you schedule routine maintenance at least once a year to ensure your simulator continues to function at it's best at all times.

What value this service provides

  • Professional product maintenance delivered by a trained Laerdal Service Engineer
  • Product cleaning and replacement of wear and tear parts and basic components specific to your simulator
  • Latest Laerdal software updates
  • Latest manikin software updates
  • Complete product quality inspection and full functional test
  • Documentation of findings and further recommendations

Who benefits from this service

It is a pleasure to have someone who delivers service with a smile, who enjoys his work, but also knows his stuff. We learn something new every time Ian visits. It is a shame we only have Preventive Maintenance annually!

How it works

It is recommended that Laerdal’s Preventive Maintenance Service is scheduled at least once a year to ensure optimal performance and to maintain warranty coverage. A trained Laerdal Service Engineer can provide your Preventive Maintenance either on-site at your facility or send your manikin to the Laerdal Service Centre —whichever works best for you.

If you have purchased a preventive maintenance service plan or singular service for this year, please book them before the end of the allocated year to avoid expiry. Select the date and time that suits your schedule.  You can contact us by using the online forms below.

It's not about technology. It's about trust.

We know you have made a big investment – and we are here for you every step of the way. We want to make things easy for you. We make sure your equipment is performing optimally so you can spend your time where it’s needed most – training.

Our people are here to help you with everything from product installation and preventive maintenance, through troubleshooting and repairs. People like Berge, one of our experienced Technical Services Specialists.