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Extended Warranty

Technical Services

Continue to protect your investment after the one year standard warranty expires with our Extended Warranty offer.

Maintain Warranty Coverage

Extended Warranty programs continue the Standard 1 Year Manufacturer Warranty for your manikin,simulator, or system*. Offered in either one-year or two-year increments, Extended Warranties are available in single year through 5-year terms up to a maximum of seven years*.

Extended Warranty includes

Starts after one full year of ownership
  • Per year coverage for Laerdal branded products, Laerdal designed or produced products and Partner Products**
  • Materials, manufacturing or workmanship issues
  • Return to Bench service only
  • Prepaid ground shipping from and back to your facility

Coverage does not include

  • Simulator or manikin accessories and 3rd party items/parts (i.e., batteries, cables, clothing, etc.)
  • Computers, monitors, and accessories; and non-Laerdal operating software
  • Normal wear and tear, stains, cosmetic irregularities
  • Misuse or accidental damage

Extended Warranty is included in a Simulator or Manikin ValuePlus™ 2, 3 and 5 year packages and is also available as an individual coverage in single and multiple year options. For Partner products, Extended Warranty is purchased separately in one or two year increments. 

* Laerdal offers coverage for a maximum of 8 contiguous years (1 year standard warranty and up to seven (7) additional years of purchased Extended Warranty). The standard manufacturer warranty covers the first year of ownership. Products without contiguous coverage may require inspection, evaluation, repair and servicing to restore warranty eligibility. Restoration service is at additional cost provided at prevailing rates. Discontinued and CPO (Certified Previously Owned) product may not be eligible for extended warranty.

**Partner products include ASL 5000, VirtalsBridge, and Next Generation Harvey.