Loaner Program

The Laerdal Loaner Program offers an effective way to minimize lost productivity. When unexpected product downtime occurs, we will dispatch a loaner unit overnight to your facility for use while your equipment is being evaluated.


  • Priority shipment of Loaner manikin–Request must be posted prior to 3:00 PM EST for same-day shipment to occur.
  • Transportation case for return of manikin to Service Center for repair
  • Pre-paid ground shipment for: Return of product to Service Center, Return of product to Customer Facility, Return of loaner product to Service Center
  • All expenses incurred to inspect and clean loaner product
  • 72 hour average repair turn-around time for customer property

Services not Covered by this Program

  • Repairs of Customer owned property
  • Additional Priority shipments of Customer owned property
  • ‘Rental’ of the Loaner product (After repaired product has been returned to customer)
  • Customer damage to the loaner equipment as a result of - Accident, abuse, misuse, introduction of foreign objects into the Product, or failure to follow the manufacturer’s Directions for Use.
  • Products located outside the United States or Canada
  • Any activities not expressly stated in the full agreement

The Loaner Program may also be purchased as part of a ValuePlus package available as 2, 3 or 5-year options.